Make An Appointment

Book your Appointment through Patient Access

Patient Access is available to ALL our registered patients.  Once registered, you can book your appointment(s) online.

To register for this service, click the green Register button below.

If you're already registered, click the orange Sign in button below to book your appointment(s).

If you're having any difficulties using Patient Access please click here

For more information on Patient Access, please click here or click on the dedicated Patient Access Menu above.

Routine Appointments

You may make an appointment with the doctor of your choice up to 1 week in advance by telephone or by coming into the surgery.  All appointments can be booked as face to face in surgery or as a telephone appointment.

Once you are registered for online access, you will be able to book appointments in advance or from 7.30pm the night before the following day.
Our telephone lines are open from 8:00 am if you do want an appointment on the day please ring as early as you can to avoid disappointment.  We have seven incoming lines all manned and answered in rotation.
We fully understand that at times you cannot keep an appointment for many reasons but please let us know so we can offer it to somebody else.

Urgent problems

Each day the surgery has appointments to see a doctor for URGENT problems, these are issues that need to be seen that day and cannot wait for the next routine appointment. If you think you may require a home visit please call before 10am if possible so that the doctor can speak to you in order to decide if a home visit is necessary. You may also telephone the duty doctor for urgent advice. You will need to leave a contact number and the doctor will respond as soon as possible.

Follow up appointments (letter received)

You may receive a letter, text or email requesting you to make an appointment to see the doctor, please book with the doctor who arranged the test for you. If you book online, please mention this in the comments box. If you telephone the surgery please mention this to the receptionist when booking your appointment

Extended hours appointments

We have adjusted our consulting times to accommodate patients who work. We hope that these appointments will improve access to this group of people, enabling them to access the surgery out of normal hours. These extra evening appointments will be available 1 week in advance.  

Extended hours appointments will be offered on:

Monday to Thursday 18:30 to 19:00

There is also an Extended Access Hub at Romsey Hospital offering appointments till 8pm and at weekends.  It is possible to book appointments at the Hub, although this will not be with one of the St Andrew's GP's.

Contact Details

St Andrew's Surgery
166 Market Street
SO50 5PT

Telephone: 023 8061 2472


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